Notice: This is a draft privacy policy prepared for website functionality and does not constitute formal legal counsel. It is subject to review prior to public advertising.
At ELMORA, we respect your privacy. This policy explains what information we collect when you use our website (elmora.qa) or request a quote, and how we protect it in compliance with Qatar's Personal Data Privacy Protection Law (PDPPL).
1. What we collect
When you ask for a quote or book a service, we collect your name, phone number, and service requirements. If you send photos of a repair, those images are stored securely.
2. Why we collect it
We only use your information to contact you about your service enquiry, visit your property, and provide our maintenance services. We do not sell your information to any third party.
3. Data retention and deletion
We retain customer lead data for up to 24 months. You can request deletion of your information at any time by contacting our team at admin@elmora.qa.